Reservation Request Form

Please complete the below form to request a reservation – in the short-term you will no longer be able to make use of the app or website booking platform. This new process is temporarily being put in place to allow the cleaning of vehicles between each reservation. As you make your reservation request, please bear in mind the following

  • Please alternatively call the Clubhouse on 0345 266 9290 (choosing option 1) should you need a vehicle within the next 12hours. 
  • The reservation is not confirmed until you’ve received a dedicated ‘reservation confirmation’ email.
  • You will not be able to use the app to access the vehicle, rather you’ll need to use the contactless card you linked to your account. If you no longer have this card, or do not know which it is, fill-in the appropriate field within this form. 
  • To amend, extend or cancel your reservation you’ll need to phone the Clubhouse.
  • Please ensure you are (a) Are not currently under quarantine for COVID-19. (b) Have not been diagnosed as having COVID-19. (c) Are not displaying any of the symptoms of the COVID-19 virus. (d) Are not living with or in close contact with someone who is currently quarantined or who has tested positive for the virus.


Please enter your Membership ID

Please enter your contact number

Please provide postcode and preferred ECC location. If we are unable to provide a vehicle at the location and advisor will call you to advise of alternatives

Please enter start date

Please enter end date

Please enter a start time.

Please enter end time.

Submission Success!

We have received your request and will be in touch with you soon about your options to reduce your excess.

Thank you.


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