As part of the Complete Clean Pledge, we have expanded our already rigorous cleaning protocols following guidance from leading health authorities and in partnership with the travel industry. While we've always had a very formal training process in place that instructs all employees on the proper cleaning of a vehicle, employees are now being trained to implement new and more comprehensive mandates that include enhanced cleaning guidance for vehicles and branch locations, as well as social distancing practices.
Car Club Vehicles
Clean vehicles have always been important to us, but at this moment in time, we know vehicle cleanliness is even more critical. As a result we have enhanced our cleaning regime to ensure each of our vehicles is thoroughly cleaned between every rental and backed with the Complete Clean Pledge. This includes vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points including:
We also have measures in place to immediately isolate and quarantine any vehicle if needed.