If you have a corporate Enterprise Car Club membership through your place of work, you can get personal membership for FREE - paying no joining fees in your first year. Find out more here.
Want to hear about the great promotions and deals we offer? Complete our marketing opt-in form and never miss out again!
Refer a Friend to join Enterprise Car Club and receive £20 driving credit each. Find out more.
If you have both a corporate and a personal membership, you can easily link your accounts in the App. Find out more here.
We're sorry to see you go, but if you do need to leave Car Club then please complete this form and a member of the Clubhouse team will be in contact as soon as possible.
If you would like to receive in the post a printed guide containing all the key things you need to know whenever you’re in an Enterprise Car Club vehicle, simply fill in the form here.
Keeping your data and personal details safe and secure is incredibly important to us. To support these efforts we ask that members, and those considering membership, also take precautions. Find out more here.
If you've made a reservation using our app, you can find your fuel card pin number in the 'messages' section under your reservation information. You will have also received this information in your booking confirmation email.
If you have noticed damages on the car, please email us and someone will get back to you.
If you have queries in relation to your payments, billing or vehicle hire charges, please complete this form and someone will get back to you.
If you're aged 22+, you can choose to pay £15.00 per month or £150 upfront for the year*. To add this to your account, simply submit your member ID on this form.
If you’d like to have a car or van parked in a fixed location closer to you, please let us know by completing this form.
The Helpdesk is available 24/7 to help with anything related to a reservation. For more information on which calls should be directed to the Helpdesk, please search ‘When can I contact the Clubhouse?’ on our Help Centre.
You can contact the membership team between the hours listed below. This team should only be contacted if you have questions related to your membership, NOT if you require assistance with a reservation.
Monday - Friday
9am - 5pm Standard
9am - 4pm Standard
Sunday & Bank Holiday