Contact us

Have a question about Car Club? We have the answer.

Visit our Help Center ›

 

 

Clubhouse

For all membership, reservation, accounts and general enquiries. Call our new low rate number:

0345 266 9290

To create, change or extend a reservation - choose option 1
For assistance with current hire, help accessing a vehicle or roadside assistance - choose option 2
If you have a query relating to a charge, payments and invoices - choose option 3
If you recently submitted an application, or are interested in joining - choose option 4
To make changes to your membership, or, upgrade your account - choose option 5
*Please note that we may record some calls for training and to ensure the very best service for our members.

Alternatively you can email;
For all enquiries relating to a reservation, current hire or charges and invoices:
helpdesksupport@enterprisecarclub.co.uk

For all enquiries relating to an application, joining the service or change to your membership plan:
membership@enterprisecarclub.co.uk

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Clubhouse Hours

 

Monday - Friday
8am - 8pm Standard
8pm - 8am Emergency

Saturday
8am - 6.30pm Standard
6:30pm - 9am Emergency 

Sunday & Bank Holiday
9am - 6.30pm Standard
6:30pm - 8am Emergency

Can We Help With Anything Else?


Refer a Friend

Refer a Friend to join Enterprise Car Club and receive £20 driving credit each. Find out more.

Request a Vehicle Near You

If you’d like to have a car or van closer to you, please let us know by completing this form.

Business Fleet Management

We have the resource, expertise and infrastructure to manage all aspects of a fleet for your business. Find out more about our services or contact us for more information.

Reduce your excess to £100

If you're aged 22+, you can choose to pay £10.00 per month or £90 upfront for the year. To add this to your account, simply submit your member ID on this form.

Link Your Personal & Corporate Account

If you have both a corporate and a personal membership, you can easily link your accounts in the App. Find out more here.

Claim Your Free Membership

If you have a corporate Enterprise Car Club membership through your place of work, you can get personal membership for FREE - paying no joining fees in your first year. Find out more here.

Opt-in to Marketing

Want to hear about the great promotions and deals we offer? Complete our marketing opt-in form and never miss out again! 

Thinking of leaving? 

We're sorry to see you go, but if you do need to leave Car Club then please complete this form and a member of the Clubhouse team will be in contact as soon as possible. 

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Follow us on Social Media

 

                

Press enquiries

marketing@enterprisecarclub.co.uk

Got a parking space for us?

business@enterprisecarclub.co.uk

 

Clubhouse Contact Address

Enterprise Car Club
75 Low Road
Leeds
LS10 1RH
 


Registered Office

Enterprise House
Vicarage Road
Egham
Surrey
TW20 9FB