For all membership, reservation, accounts and general enquiries. Call our new low rate number:
To create, change or extend a reservation - choose option 1
For assistance with current hire, help accessing a vehicle or roadside assistance - choose option 2
If you have a query relating to a charge, payments and invoices - choose option 3
If you recently submitted an application, or are interested in joining - choose option 4
To make changes to your membership, or, upgrade your account - choose option 5
*Please note that we may record some calls for training and to ensure the very best service for our members.
Alternatively you can email;
For all enquiries relating to a reservation, current hire or charges and invoices:
For all enquiries relating to an application, joining the service or change to your membership plan:
Monday - Friday
8am - 8pm Standard
8pm - 8am Emergency
8am - 6.30pm Standard
6:30pm - 9am Emergency
Sunday & Bank Holiday
9am - 6.30pm Standard
6:30pm - 8am Emergency
Refer a Friend to join Enterprise Car Club and receive £20 driving credit each. Find out more.
If you’d like to have a car or van closer to you, please let us know by completing this form.
If you're aged 22+, you can choose to pay £10.00 per month or £90 upfront for the year. To add this to your account, simply submit your member ID on this form.
If you have both a corporate and a personal membership, you can easily link your accounts in the App. Find out more here.
If you have a corporate Enterprise Car Club membership through your place of work, you can get personal membership for FREE - paying no joining fees in your first year. Find out more here.
Want to hear about the great promotions and deals we offer? Complete our marketing opt-in form and never miss out again!
We're sorry to see you go, but if you do need to leave Car Club then please complete this form and a member of the Clubhouse team will be in contact as soon as possible.
Enterprise Car Club
75 Low Road