Charge Card
Instead of a fuel card, all of our electric cars come with a charge card. The charge card can be found in one of two places:
- Inside the slot in the back of the key holder located in the glovebox.
- On the side of the dashboard, to the right of the steering wheel – this is only visible when the driver’s side door is open.
We recommend that the card remains there when not in use to help ensure it does not go missing during your reservation.
As with all Car Club vehicles, you don't pay for fuel or electricity during your reservation as this is covered in the small per mile fee; simply use the charge card provided. Should the charge card not work for any reason, you can claim back the cost by submitting an image of your VAT receipt via the 'My Fuel Receipts' section in the app.
At the end of the booking, using the charge card, simply plug the charging cable back in to the post and the vehicle so that it can be kept charging ready for the next user. Failure to do so carries a penalty of £30 plus. See the Other Charges page for more details.