Take a look at the information on this webpage to help you familliarise yourself with your vehicle and troubleshoot any issues you may be having. This page contains information on how to start your vehicle using the key and ignition, how to refuel your vehicle, locating and using the parkbrake, & using the gearshift.
Alternatively, click the button below to view an on-the-go quick reference guide.
1. RETRIEVE THE CHARGE CARD
Open the glovebox and remove the card from the in-car PIN-pad.
2. ENSURE THAT THE CHARGE CONNECTOR LOCK IS NOT ENGAGED
Located on the dashboard to the right-hand side of the steering wheel, press the charger release/unlock button (as shown in images below). Charge port is at front of car and is push to open. Charger release button - If light is on it’s in AUTO mode where it will automatically lock charge cable in place once it has been connected to charge post and starts charging, will automatically disengage once charged (or connector removed from charge post). If light is off manual locks charge cable in place. Button to right is for timed recharging.
3. REMOVE THE CHARGING CABLE FROM CHARGE CONNECTOR ON THE VEHICLE
Pull the charging cable out from the charging connector on the vehicle. Some charging cables have a release or ‘trigger’ button you will need to press.
4. REMOVE THE CHARGING CABLE FROM THE POWER POINT – (SKIP TO STEP 5 IF THE CHARGE POST HAS ITS OWN DEDICATED, PERMANENTLY ATTACHED CABLE)
Take the Charge Card and place it against the contactless card section on the charging post for at least 2 seconds (If it has one). The display screen will then indicate that you can remove the cable from both the charging point and the vehicle. Remove the cable from the charging point and return to the boot of the vehicle. *Charging cables vary and may look slightly different.
5. CLOSE ALL CHARGING PORT CAPS AND COVERS ON THE VEHICLE
The Electric Kia Niro is operated with a keyless fob, rather than placing a key in the ignition. To lock, unlock and start the vehicle you will need the key with you.
To start the vehicle, simultaneously push down on the brake pedal and push the power button to the left of the steering wheel to start the vehicle. When pushing the start/stop button to turn on the vehicle, please hold the keyless fob nearby. Please note the vehicle engine is very quiet.
The transmission is controlled via a dial located on the centre console. This dial is rotated to select gears – ‘D’ for Drive, ‘R’ for Reverse, and ‘N’ for Neutral. Therefore, to put the vehicle in ‘DRIVE’, simply turn the dial towards the letter D; for ‘REVERSE’, turn the dial towards the letter R; and for ‘NEUTRAL’, turn the dial towards ‘N’. To take the vehicle out of gear and to put it into ‘PARK’, press the ‘P’ button in the middle of the gear shift. Please note ‘PARK’ is not the same as the parking brake.
Whilst keeping your foot firmly on the brake pedal, select either ‘D’ for drive or ‘R’ for reverse. By slowly lifting your foot off the brake pedal the vehicle will begin to move.
The parking brake is located on the centre console to the right-hand side of the gear shift (see image). To release the parking brake, simply push the parking brake (P) button downwards (towards the front of the car) whilst your right foot is on the brake.
1. Ensure that you have placed the vehicle into PARK by pressing the ‘P’ button on the gear-pad, applied the parking brake and switched off the vehicle.
2. Unlock Open the vehicle’s charge port cover by pressing the charge port cap on the front of the vehicle. unlock button on the right handside of the dashboard (see image below).
3. Connect the vehicle to the charge post using the charging cable provided with the vehicle, or if the charge post has a dedicated cable, using the dedicated cable.
4. Follow the instructions on the charge post to ensure the vehicle is placed on charge. Some charge posts have digital touch-screens with prompts that you will need to follow.
Should any issues arise when placing the vehicle on charge, call the Clubhouse on 0345 266 9290
If you're in need of a little more guidance to familarise yourself with some of our other vehicles, such as; full EV's, plug-in hybrids and standard hybrids, then check out our vehicle guides below. You'll also find them attached to your booking confirmation and printed in our vehicles.
A full list of our vehicle range and available vehicle guides can be found here. Check out these useful videos by the Energy Savings Trust to find out more about the Nissan Leaf and Toyota Prius. For more information about how Enterprise Car Club's Car Sharing program works, please read more here.
Or, request a call back if you have questions.
Our Clubhouse team will call you back within 24 hours.